Welcome to South Lanarkshire HomeOptions self assessment service which will help you find out about different housing options that are available to you.
Before using the Home Options Self Assessment Tool, please read over the Privacy Statement below.
Why we collect information about you
We collect and hold information about you, and those in your household, to administer your council house tenancy, assess your application for housing and meet our statutory homelessness obligations. We will comply with the Data Protection Act 1998 and retain your information in accordance with the Act.
We will ask for your contact information and use this to contact you about services you may need or want. We will ask your opinion on the use of this system upon completion of your assessment or at a later stage via email.
How we use your information
We will use your information for the administration and management of council house tenancies, to assess applications for housing and meet our statutory homelessness obligations. This may include the need to gather sensitive or confidential information such as medical details or housing support needs.
We may also use your personal details to help prevent and detect crime and/or when required by law and if necessary share it with other public bodies for those purposes. We will not use your personal details for any other purpose without getting your consent first. You may have been asked to give this additional consent at the time when you originally contacted us, for example in an additional section on an application form.
Sharing your information
We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act, for example, where sharing is necessary for us to carry out landlord or homelessness functions or if there is a public interest to do so such as the prevention and/or detection of crime (see below). This could include the need to disclose sensitive or confidential information such as medical details to other organisations. We may disclose information when necessary to prevent risk of harm to an individual.
At no time will your information be passed to external organisations for marketing or sales purposes or for any commercial use without first getting your consent.
We will use the information you provide to make sure all amounts we are owed are paid on time (for example, by identifying people who have not paid their rent and to help people who are entitled to benefits to claim them).
We may also share your information with debt management organisations engaged by us and the courts in relation to outstanding money owed. We may also share your information for the same purposes with other public organisations, including neighbouring councils that handle public funds, and with the police. We may also share your details with other organisations, including credit reference agencies, to help prevent and detect fraud and to confirm who is resident at an address.
We have a duty to assist if you are facing eviction from your home. This assistance is provided on our behalf by our financial inclusion service providers. If you are threatened with eviction, you may receive an unsolicited letter from one of our financial inclusion services outlining what help they can give you and explaining that they act on our behalf.
Where external contractors are appointed to process information on our behalf, there are contracts which require them to keep personal information safe and prohibits them from doing anything with your personal data other than following our instructions.
Statistics and reports
By answering a few short questions, you will be able to identify the options that best suit your circumstances and you will be proivded with a personalised action plan with details of options you may wish to consider.
The action plan will be emailed to you automatically if you provide your email address when registering. You may also print off a copy of the action plan if you wish to do so.
Entering your details
It takes around 15 minutes to complete the self assessment and there are several ways in which you will enter information.
1. Dropdown Boxes
Click in the box if your answer is Yes.
Most of your information will be entered this way:
- If your answer is Yes - click in the box to enter a tick
- If your answer is No - leave the box empty
- If you enter a tick by mistake clicking on the box again will remove it
3. Text fields
- You can click into a text field and type your information
- You will use text fields to enter information such as your name and date of birth
You can log back in at any time. It will be useful to have details of your earning, benefits and savings before you begin as this will help you complete the self assessment and help identify the right options for you.
Please note the self assessment is not an application to join the housing register or to apply to the council as homeless. If your circumstances are urgent, for example, you have nowhere to stay tonight or at immediate risk of becoming homeless, it is important you speak to a member of staff accessed from Homelessness web page
Many people who apply to the council for housing are unaware of the range of other options that may be available to them. In many areas of South Lanarkshire, there is extremely high demand and limited availability of social rented housing. Realistically, if you choose to apply for social housing, you may wait a long time to be housed.
Other available options
There are other options available that may make it quicker or easier for you to find a home or to get help to stay in your current home.